Privacy Policy

Our Commitment to Your Privacy

At HEX (HEX3D.fashion), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, products, and services.

Collection of Personal Information

We may collect personal information when you:

A.- Visit or browse our website

B.- Register your details or subscribe to our mailing list

C.- Place an order or request a custom product

D.- Contact us for enquiries or support

The personal information we collect may include your name, email address, postal address, phone number, and payment-related details.

Use of Personal Information

The personal information you provide is used for the following purposes:

A.- To process and fulfil orders

B.- To communicate with you about products, services, updates, and promotions

C.- To provide customer support and respond to enquiries

D.- For internal record keeping, security, and administrative purposes

E.- To comply with legal and regulatory obligations

All personal information is handled confidentially and securely.

Marketing Communications

If you choose to subscribe to our mailing list, we may send you updates about new products, releases, promotions, and brand news.

Subscription is optional.
You may unsubscribe from marketing communications at any time by following the unsubscribe link in our emails or by contacting us directly.

Sharing of Personal Information

We do not sell or rent your personal information to third parties.

Your information may be shared only when necessary:

A.- With trusted third-party service providers (such as payment processors, shipping partners, or website service providers) to complete transactions and deliver services

B.- When required by law, regulation, or government authority

Any third parties we engage are required to handle your information securely and only for the purpose for which it was provided.

Data Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Information collected through our website is stored securely and accessed only by authorised personnel.

Accessing and Updating Your Information

You may request access to the personal information we hold about you or request corrections if you believe the information is inaccurate or outdated.

If you wish to have your details removed from our database, please contact us and we will take reasonable steps to comply with your request, subject to legal obligations.

Disposal of Personal Information

When personal information is no longer required for its intended purpose, we ensure it is securely destroyed or permanently de-identified in accordance with applicable laws and best practices.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be published on this page.

Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us:

HEX / HEX3D.fashion
📧 support@hex3d.fashion