Terms of Service

Last Updated: 30/12/25

These Terms of Service (“Terms”) govern your access to and use of the website www.hex3d.fashion and any purchases made from HEX / HEX3D.fashion (“HEX”, “we”, “us”, “our”).

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Business Information

Business Name: HEX / HEX3D.fashion
ABN: [INSERT ABN NUMBER]
Location: Sydney, Australia

2. Eligibility & No Sales to Minors

By using this website or purchasing from HEX, you confirm that you are 18 years of age or older.

HEX does not sell products to minors.
If you are under 18, you may browse the website but may not place orders, enter into transactions, or submit personal information without the involvement of a parent or legal guardian.

We reserve the right to refuse or cancel any order if we reasonably believe it has been placed by a minor.

3. Products & Descriptions

HEX produces original 3D-designed fashion items, including jewellery, accessories, and apparel.

We make every effort to display products accurately; however:

A.- Colours, textures, and finishes may vary due to digital screens and the nature of 3D printing

B.- Minor variations are part of the design and production process and are not considered defects

All products are subject to availability and may be modified or discontinued at our discretion.

4. Orders & Payments

By placing an order, you agree that:

A.- All information provided is accurate and complete

B.- You are authorised to use the selected payment method

Prices are listed in [AUD] unless otherwise stated and may change without notice.

We reserve the right to refuse, cancel, or limit orders, including those suspected of fraud or misuse.

5. Custom & Bespoke Orders

Custom or bespoke items are created specifically for you and may not be eligible for return or refund for change of mind.
Details are outlined in our Returns & Refunds Policy.

6. Shipping & Delivery

Shipping times are estimates only and may vary due to production schedules, courier delays, customs, or events beyond our control.

HEX is not responsible for delays caused by third-party shipping providers.

7. Returns & Refunds

Our Returns & Refunds Policy forms part of these Terms and should be reviewed before placing an order.

Nothing in these Terms limits your rights under Australian Consumer Law.

8. Intellectual Property

All content on this website — including designs, images, text, graphics, logos, and 3D models — is the intellectual property of HEX.

You may not copy, reproduce, distribute, modify, or use any content without prior written consent.

9. User Conduct

You agree not to:

A.- Use the website for unlawful purposes

B.- Misrepresent your identity or age

C.- Attempt to interfere with the website’s operation or security

We reserve the right to restrict or terminate access if these Terms are breached.

10. Limitation of Liability

To the maximum extent permitted by law, HEX is not liable for indirect, incidental, or consequential damages arising from the use of our website or products.

Nothing in these Terms excludes rights or remedies available under Australian Consumer Law.

11. Privacy

Your use of this website is governed by our Privacy Policy, which explains how we collect, store, and handle personal information.

12. Changes to These Terms

We may update these Terms from time to time. Any changes will take effect once published on the website. Continued use of the website constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of New South Wales, Australia, and any disputes will be subject to the exclusive jurisdiction of the courts of that state.

14. Contact Information

For questions regarding these Terms of Service, please contact:

HEX / HEX3D.fashion
📧 support@hex3d.fashion